Terms of Service

Last updated: June 29, 2026

Service

RecoveryDesk provides estimates and review candidates for finance, tax, operations, and carrier-billing review. RecoveryDesk does not provide legal, tax, accounting, or carrier-claim advice and does not guarantee recovery.

Merchant Responsibility

Merchants and agencies are responsible for reviewing evidence pack results, confirming store setup with appropriate stakeholders, and deciding whether to make operational, legal, tax, privacy, security, or marketing changes.

Evidence Packs

Findings are based on Shopify order, refund, product, inventory cost, discount, tax, shipping, and merchant-uploaded CSV data available to the app. Findings use factual recovery language such as estimated, review candidate, and supporting evidence. They are not compliance certification or professional advice.

Billing

App subscription billing is handled through Shopify Billing. Trial, subscription, cancellation, and charge details are shown by Shopify before a merchant approves a plan.

Availability

We aim to keep the app available and useful, but the service may change as Shopify APIs, marketplace requirements, and recovery-review signals evolve.

Contact

Questions about these terms can be sent to support@konverter-pro.de.